LEGAL REFERENCE

Your Privacy Matters to Us

We built hobi88 around your trust. This privacy policy explains how we collect, use and protect your personal data when you open an account, deposit via DANA, OVO...

Data ProtectionSecure PaymentsYour ControlTransparencyIndonesia-Compliant
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hobi88 Your Privacy Matters to Us

Policy Scope & Jurisdiction

hobi88 operates under the laws applicable to our supported regions, including Indonesia. This policy covers all personal data you provide during account registration, gameplay, and transactions. We comply with data protection standards for payment processing through DANA, OVO, GoPay and QRIS. Your data is processed securely and retained only as long as necessary to deliver our services, handle disputes, and meet legal

obligations. If you have questions about how your information is handled, our support team is ready to help.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

24/7 SUPPORT

Get Help With Your Privacy

Team online

Email Support

Reach our privacy team at [email protected] with any questions about your data, account security or how we use your information. We respond within 24 hours.

Live Chat

Chat with our support agents directly from your account dashboard. Available during business hours to answer privacy concerns and guide you through your data rights.

Account Settings

Manage your privacy preferences, review your stored data and update your contact information anytime from your account settings panel.

EDITORIAL CLARITY

Why Your Data Is Safe With Us

Encryption Standard

All data transmitted between your device and our servers uses industry-standard SSL encryption. Your payment details and personal information are protected at every step.

Payment Security

DANA, OVO, GoPay and QRIS transactions are processed through certified payment gateways. We never store your full payment credentials on our servers.

Regular Audits

Our security infrastructure is reviewed regularly by independent auditors to ensure compliance with data protection standards and best practices.

Limited Access

Only authorized team members with a legitimate business need can access your personal data. All access is logged and monitored for suspicious activity.

Data Retention

We keep your information only as long as needed to provide services, resolve disputes and comply with legal requirements. You can request deletion anytime.

Breach Response

If a security incident occurs, we notify affected users immediately and work with authorities to investigate. Your account safety is our priority.

Consistency Across Our Platform

Unified Policy
This privacy policy applies consistently across hobi88.app, our mobile app and all connected services. No hidden rules or separate terms.
Same Protections
Whether you access hobi88 on desktop, tablet or phone, your data receives the same level of encryption and security protocols.
Transparent Updates
If we update this policy, we notify you via email and in-app message at least 30 days before changes take effect. You can review changes anytime.
No Third-Party Sales
We never sell your personal data to advertisers, brokers or unrelated companies. Your information stays within hobi88 unless you explicitly consent.
Cookie Clarity
We use cookies to remember your preferences, keep you logged in and improve your experience. You can manage cookie settings in your browser anytime.
Marketing Opt-Out
Receive promotional emails only if you choose to. Unsubscribe anytime from the footer of any email or update your preferences in account settings.
Data Portability
You can request a copy of all your personal data in a portable format. We'll provide it within 14 days of your verified request.
QUICK SIGNAL

What We Collect & Why

Account Information Your name, email, phone number and date of birth help...
Payment Details When you deposit via DANA, OVO, GoPay or QRIS, we...
Gaming Activity We track your gameplay, bets and results to calculate your...
Device Information Your device type, IP address and browser details help us...
Communication Records We keep records of your support tickets, live chat conversations...
Location Data We use your location to verify you're in a supported...

Privacy Questions Answered

We retain your data for as long as your account is active plus seven years after closure to comply with financial regulations. You can request deletion of non-essential data anytime by contacting [email protected].

Yes. Log into your account, go to Settings > Privacy and select 'Download My Data'. We'll compile your personal information and gaming history into a portable file within 14 days.

We only share data with payment processors (DANA, OVO, GoPay, QRIS), fraud-prevention services and legal authorities when required by law. We never sell your information to marketers or advertisers.

If hobi88 is acquired, your data transfers under the same privacy protections. We'll notify you of any material changes and give you 30 days to request deletion before new terms apply.

Go to Settings > Account > Close Account. We'll deactivate your account immediately and delete non-essential data within 30 days, keeping only records required by law.

No. Payment credentials are processed by our certified payment gateways and never stored on our servers. We only keep transaction records for your account balance and history.

Contact [email protected] immediately with details. We'll investigate, secure your account and notify you of any confirmed incident within 24 hours. Change your password right away.